Last Updated: July 2025

Introduction

Graham SEO Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in line with UK data protection laws including the UK GDPR and PECR.

1. Information We Collect

When you interact with our website or services, we may collect the following:

Personal Information
Name, email address, phone number, company details, and any other information you provide through contact forms or when signing up for services.

Technical Data
IP address, browser type, operating system, referring website, pages visited, and how long you stay on our site.

Cookies and Tracking Data
We use cookies and similar technologies to improve user experience, analyse traffic, and monitor site performance.

2. How We Use Your Information

We use your data to:

• Provide and manage our SEO services
• Communicate with you and respond to enquiries
• Improve website functionality and user experience
• Analyse usage and performance trends
• Comply with legal obligations
• Protect our business and prevent fraud

3. Legal Bases for Processing

We process your personal data using one or more of the following legal bases:

• Consent – where you’ve given us permission (e.g. signing up for emails)
• Contract – where processing is necessary for providing services
• Legitimate Interests – such as improving our services or website
• Legal Obligation – where we must comply with the law

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Service Providers – trusted third parties for things like website hosting, analytics, and communications
• Legal Obligations – if required by law or to respond to legal requests or enforce our rights

5. International Transfers

Some of our service providers are based outside the UK (for example, data may be processed by analytics or CRM platforms in the US). When this occurs, we ensure appropriate safeguards are in place, such as the use of UK-approved Standard Contractual Clauses (SCCs) or that the destination country has an adequacy decision in place.

6. Data Security

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. However, no method of online transmission or storage is 100% secure, so while we aim to protect your data, we can’t guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which we collected it, including to meet legal, tax, or accounting requirements. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Under UK data protection law, you may have rights including:

• Access – request a copy of your data
• Rectification – correct inaccuracies
• Erasure – request deletion of your data
• Restriction – limit how we use your data
• Objection – object to processing based on legitimate interests
• Portability – receive your data in a portable format
• Withdraw Consent – where applicable, withdraw consent at any time

To exercise any of these rights, please contact us via our contact form.

9. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality
• Track and analyse usage
• Personalise content

You can control cookies via your browser settings. For more detail, see our Cookie Policy (link to your cookie policy page). We ask for your consent before setting any non-essential cookies.

10. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy policies, so we encourage you to read those policies when you leave our site.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date. Please check back periodically for updates.

12. Contact Us

If you have any questions about this policy or how we handle your data, contact us at:

Graham SEO Ltd
Office 2, Oaktree Court Business Centre
Mill Ln, Little Neston, Ness
Cheshire, CH64 8TP
Contact: Please use our contact form

If you're not happy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/